Refund policy

• No longer digging the vibe (not applicable to custom orders)?

You have 7 days from receiving your order to notify us. To be eligible for an exchange or a refund, the order is to be unworn, unscented and unused, in the same condition you received it and in its original packaging. Any costs incurred to return your order will be your expense. Please email us: newkidcaps@gmail.com and we will take you through the steps on returning.

• Defective or damaged?

Should the cap have an unlikely defect or be damaged, please let us know within 7 days of receiving your order and we'll arrange to give you a new one or arrange a refund. We will arrange this return. Please email us: newkidcaps@gmail.com and we will take you through the steps on returning.